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Steve Yagyagan
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male
47 years old
Chula Vista, California
United States
Salary: 100000 USD/Yearly
Education: master's degree
Relocate: Yes
Areas of Expertise: business/mgmt, education/teaching, Human Resources
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yagyagan has 1 contact(s)
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05/05/2007 14:30:30 |
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Steven A. Yagyagan1543 Larkspur Ct.Chula Vista, CA 91913Tel. (619) 208-4616E-mail: Steve.Yagyagan@cox.net OBJECTIVE Regional Director, Management. EXPERIENCE U.S. Bank, La Mesa, CA May 2006 – Present Branch Manager• Open new bank branches (set-up, recruit, hire and train new bankers).• New business development analysis and recommendations of financial products.• Forecast daily, weekly, monthly, quarterly, and annual sales.• Recruit and train new employees on banking and sales skills, business strategies, and product knowledge. Business Consultant / Insurance Agent, San Diego, CA October 2004 – Present Independent Business Consultant• Support business owners through business analysis ad change management.• New business development analysis and recommendations.• Forecast daily, weekly, monthly, quarterly, and annual sales.• Help recruit and train new employees on selling skills, strategies, and product knowledge.• Mystery shopping - focus on quality customer service and sales activity. Unishippers (KASEL, LLC), San Diego, CA October 2002 – October 2004 District Sales Manager• Manage San Diego territory to meet or exceed sales goals and objectives.• Responsible for new business development.• Forecast daily, weekly, monthly, quarterly, and annual sales.• Recruit and train new employees on selling skills, strategies, and product knowledge.• Prepare annual performance appraisals.• Work with other division managers to synergize all departments. Claritas, Inc. / National Decision Systems (VNU Companies), San Diego, CAJuly 1998 – October 2002Director of Sales• Manage western region inside sales team to meet or exceed sales goals and objectives.• Responsible for new business development.• Forecast daily, weekly, monthly, quarterly, and annual sales.• Train new employees on selling skills and strategies as well as product knowledge.• Prepare annual performance appraisals.• Interview and hire new employees.• Work with other division managers to synergize all departments.• Develop motivational activities - incentive programs.• Help company through “change management” and “organizational management” strategies to achieve goals and objectives (e.g. during merger of two sister companies).• Successful in goal achievement year over year (over 100% of plan). Matalino Communications, San Diego, CA June 1996 - June 1998Sales and Marketing Manager• Direct sales and marketing for young, growing regional ethnic news magazine.• Research and test new markets (nationally and internationally) for potential expansion.• Seek out high profile local and national advertisers.• Attend, speak, and participate at key business/community events. Wells Fargo Bank, San Diego, CA January 1996 - June 1996In-Store Manager• Manage in-store branch sales and operations (Vons – El Cajon Store).• Increase sales of all banking products.• Promote the in-Store branch to store shoppers. KHNL-TV (Providence Journal), Honolulu, HI April 1994 - Dec. 1995Sales and Marketing Executive• Sell television air time in the local market.• Responsible for new business development.• Perform voiceovers (backup talent). Roadway Express, Waipahu, HI Jan. 1993 - April 1994Sales Manager• Manage sales operations office.• Manage top accounts.• Responsible for new business development.• Achieved 110% of sales goal in 1993. Federal Express, San Diego, CA June 1984 - Dec. 1992Account Executive; Sr. Service Agent• Manage and develop local accounts.• Responsible for new business development.• Train new service agents.• Plan daily, weekly, and monthly work schedules.• Achieved 100%+ goal achievement quarter after quarter and year over year.• Achieved “President’s Club” award (1991,1992).• Achieved “Sales Hall of Fame” award (1991,1992). EDUCATION University of Phoenix, San Diego, CA MA, June 1999, Major: Organizational Management, GPA: 3.84 San Francisco State University (SFSU), San Francisco, CA BA, Aug. 1984, Major: Broadcast Communications, GPA: 3.50 University of Hawaii at Leeward Community College, Pearl City, HI AA, May 1983, Major: Liberal Arts, GPA: 3.50 TRAINING Leadership Training - Dale Carnegie Institute • Leadership and management and the related drivers for success.• Leadership and values.• Personal leadership vision. Sales Training - Outbound Resources (Peter Belanger), Roadway Express, and FedEx.• Solution-selling (all three companies).• APPCOM (FedEx approach).• Account management and development (cross-sell, up-sell, penetration). COMMUNITY Kiwanis Club of Eastlake. Public Relations and Newsletter Director. Otay Ranch One Association. Neighborhood Representative. Homeowners Association planning, budgeting and addressing issues. 2000 to 2002 (two-year term). Zamorano Fine Arts Academy School Site Council Board Member. Help to make decisions on school budget and curriculum. 1999 to 2001. Cystic Fibrosis Foundation. Team member for Claritas Volleyball team (fundraiser). 2000. Easter Seals Telethon. Phone operator for telethon. 1984. AWARDS Governor John A. Burns Scholarship, Waialua High School 1979 Several Bravo Zulu awards, FedEx (for outstanding performance) 1984 to 1992 Outstanding Sales Rep award for domestic sales, FedEx 1991 & 1992 Outstanding sales Rep award for international sales, FedEx 1991 & 1992 President’s Club, FedEx 1992 Sales Hall of Fame, FedEx 1992 Outstanding Sales Manager award, Roadway Express 1993 Outstanding Sales award, NDS (National Decision Systems) 1999 Productivity Conference, NDS 2000 Outstanding Sales award, Claritas 2000 Sales Manager of the Year. Productivity Conference, Claritas 2001 Sales Manager of the Year. Productivity Conference, Claritas 2002 TECHNICAL Hardware: IBM PC (Windows 95 & Windows 98)SKILLS Software: MS (Word, Excel, PowerPoint), Infomark EZ Site, iXPRESS 1.5, Imark Internet: Sitereports.com; iMARK Online. REFERENCES Available upon request.
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