|
TIMOTHY A. WOODS
10868 Acacia PKWY
Garden Grove, CA 92840
(714) 534-4338 h
(714) 260-2067 m
tiadwo@hotmail.com OBJECTIVE
A full-time, long-term position in which I will be able to utilize and enhance my managerial and technical skills. PROFESSIONAL EXPERIENCE Headway Corporate Resources
Newport Beach, CA
IT Manager
January 2006 – Present Based on the West coast, responsible for company network (11 nationwide locations including branch offices and onsites) consisting of 40+ servers (Win2000 and 2003 Active Directory) and 300+ Win XP workstations. Perform installation, configuration and maintenance of all application servers, terminal servers, print servers, MS Exchange servers, fax servers, NAS, virtual machines (using VMWare), web servers and all routers including Netopia, Cisco, Bay Networks, and Netgear and Linksys wireless routers. Responsible for tape-backups and patch management as well as Inventory and asset management using MS SMS and GFI Languard. Created all users in Active Directory as well as in ERP’s – Search Perfect and Recruitmax (Vurv). Responded to user support requests via company’s Help Desk system. Maintained company website and intranet, using HTML, php, Java, Flash, & Dreamweaver. Created an internal web community called “Recruiter’s Resource” based on the Drupal platform and worked on the company’s external community called “the Templife” Involved in several marketing strategies including the creation of print ads, brochures and targeted email campaigns. Designed several ads for various formats such as job fairs and publications including two full-page ads featured in Red County Magazine.
AirCall wireless
Anaheim, CA
IT Manager
April 2002 – January 2006
Responsible for the administration of company WAN consisting of 6 different sites within Southern California (8 Windows 2000 servers, 1 Unix server and 60+ workstations). Perform configuration and maintenance of all applications servers, terminal servers, HP print servers and all routers including Netopia, SMC, D-link, Netgear and Linksys wireless routers. Responsible for tape-backups of Unix & SQL servers and administration of SQL database. Maintain all workstations and perform hardware repairs and software troubleshooting.
Designed, created & continue to update company website, using HTML, Java, MS FrontPage & Dreamweaver. Installed, configured and continue to administer netcam security system. Involved in several marketing strategies including the creation of print ads, brochures and targeted email campaigns.
National Recreational Properties, Inc / LandAuction.com
Irvine, CA
Network Administrator
Manager of Internet Auctions
August 2001 – March 2002
Responsible for network and telecommunications system administration. Network consisted of 7 Windows NT servers and 60+ Win98 workstations. Built PC’s and corrected software issues. Performed hardware upgrades to servers including installation and configuration of T-1 cards. Maintained predictive dialer (OTS) and provided support to its users.
Sold land on various online auction sites for advertisement purposes and in preparation for eventually hosting our own online land auctions. Worked ‘live’ land auctions as a contract writer and auditor. CompUsa
Mission Viejo, CA
Front-End Supervisor
Certified Product Specialist
October 2000 – August 2001 Responsible for front-end consisting of 20+ cashiers and Customer Service representatives. Assist Front-End Manager in scheduling and insuring sufficient staffing and breaks. Customer Service includes maintaining knowledge of current technologies and answering customers’ questions, as well as approving returns and service requests. Responsible for cash pulls and fills, credit card applications and temporary cards, gift certificates, etc. Give team-member evaluations and write-ups as needed and train new cashiers. Responsible for opening and closing procedures including: reconciliation of cashiers, transaction retrieval, daily data backups, vault counts, figuring of the daily bank deposit and running required reports. Utilized systems such as JDA, IBM POS and MXP. Also responsible for maintenance and troubleshooting of local network and store equipment including: registers (which run on a Windows NT platform), copiers, fax machines, scanners, demagnetizers, etc.
Heating and Cooling Supply, Inc.
Riverside, CA
Office Manager
July 1994 – October 2000 Office functions included Customer Service (in person and over the phone), ordering of supplies, maintenance and troubleshooting of office equipment, and arranging for service of equipment if needed. Other duties included cashier, ship confirmation of orders, receiving of inventory, daily less-than-zero counts, weekly inventory cycle-counts and year-end inventory. Network administrative tasks included maintenance and troubleshooting of hardware and software, printer troubleshooting, and connectivity issues. Responsible for maintaining local server and insuring connection to corporate office in San Diego, CA. Oversaw and performed periodic software upgrades to local server. Responsible for training new employees at Riverside branch and other branches in Southern California. EDUCATION / CERTIFICATION Chapman University, Ontario Campus, 1999; MCSE program
University of California, Riverside 1992-95; majors in Psychology & Business Administration
Microsoft Certified Professional (MCP), December, 1999
Microsoft Certified Systems Engineer (MCSE), March, 2000
Nokia Certified Level 2 Technician AWARDS CompUsa “Whatever it Takes” award for Operational Excellence, 2001
Heating & Cooling Supply “Perfect Attendance” award, 1998 REFERENCES Available upon request.
|
