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Theodore “Ted” Huff 3621 Foxmore Lane · Rescue, CA 95672 · thuff1150@aol.com 530-672-6218 primary · 530-903-6999 alternate Qualifications for Operations Management Profile Analytical, results-driven professional equipped with more than 15 years of dedicated experience spanning operations, production, and change management. Dynamic leader possessing a proven track record of developing and implementing continuous improvement methodologies to enhance processes, drive efficiency, capture cost improvement opportunities, and fuel revenue growth. Adept at building and leading focused, highly motivated teams to exceed corporate and customer expectations. Innovative strategist with solid communication, interpersonal, problem solving, and decision making skills. Expertise encompasses: Team Facilitation Inventory Control Strategic Planning Customer ServiceBudget Preparation Start-Up Operations Training/Development Total Quality Management Key Contributions · Supported sales growth of $60M through analyzing product design changes and improving manufacturing processes with ISO, Lean Manufacturing, and Six Sigma methodologies.· Increased revenues by $20M through initiating a companywide document tracking and retention program.· Saved a company $8.8M+ and enhanced customer service by developing and implementing innovative strategies, including establishing new team programs, opening functional and efficient service/distribution centers, and launching a national customer care call center.· Decreased annual labor and material costs by $2.5M+ due to devising and implementing ISO 9001 programs and Six Sigma strategies to turn around a struggling corporation.· Fueled sales revenues by $1.6M+ monthly through restructuring operations and establishing effective policies and training programs. Career Track United Coin Machine Co. 2006 to Present Senior Director of OperationsManages daily initiatives and provides service center leadership and support. Restructures operations, implements efficient programs/support, develops/executes innovative processes, controls costs, meets customer needs, and builds high-performance teams. Conducts management performance evaluations to identify cross-functional training needs. Recruits personnel, defines job positions, identifies and resolves issues, and initiates simple ISO procedures.· Increased revenues by $230K+ monthly identifying operational inefficiencies and revamping processes.· Eliminated waste, consolidated resources, and reduced monthly costs by $16.5K through restructuring a company’s warehousing and logistics operations.· Improved customer retention efforts by establishing effective corporate procedures, including new service and maintenance programs, competitive customer agreements, and enhanced customer service practices. AC Coin & Slot Service Co. 2000 to 2005 Vice President OperationsOversaw systems, planning, manufacturing, quality, materials, logistics, and service support. Implemented policies/procedures spanning Lean Manufacturing, quality assurance, capacity planning, materials usage, production scheduling, customer service, support, and employee relations. Prepared and administered budgets, controlling costs and ensuring financial compliance. Analyzed problems and executed companywide strategic process improvements throughout operations, training programs, and manufacturing systems. Built an efficient and focused management team. Spearheaded a management team to create a corporate strategy/mission statement. Completed project in six months, initiating budget modifications of $580K. Continues… Theodore “Ted” Huff Page Two · thuff1150@aol.com 800-706-1452 primary · 530-672-6218 alternate Career Track, continued AC Coin & Slot Service Co. 2000 to 2005 Vice President Operations—Continued· Improved companywide health and safety efforts, reduced absenteeism, and decreased insurance/workers’ compensation claims by $20K per month through identifying excessive work related injuries, establishing effective safety practices/training, and ensuring OSHA compliance.· Cut annual overhead costs by more than $65K through enhancing six facilities, conducting lease/expansion negotiations, and controlling budget expenditures.· Reduced annual material waste by $210K through streamlining and centralizing processes.· Decreased downtime and drove product throughput/sales by approximately $67.5M through creating and conducting a self-motivated team training program. Japan Cash Machine American Corp. 1998 to 2000 Operations DirectorBuilt operations department, including quality, planning, scheduling, purchasing, production, materials, logistics, IT, manufacturing engineering, document control, and customer service. Executed an ISO-based quality assurance program and designed a QA procedures manual. Developed manufacturing processes and training methods. Recruited management throughout all departments.· Reduced labor and material costs by $10M+ annually through successfully relocating offshore manufacturing operations from Japan to the US, including presenting production proposals to Japanese and US management, implementing ISO 9001 processes, integrating staff, and coordinating training programs.· Drove annual revenue growth by $20M+ through identifying customer needs and revamping production protocols.· Cut costs by $65K and fueled annual throughput by $80M through instituting a manufacturing engineering group geared towards enhancing processes. TH Consulting 1997 to 1998 ConsultantProvided assembly processes and manufacturing design consulting services for clients within the gaming industry. Identified and defined operational requirements, procured equipment, and recruited personnel. Provided equipment specifications and employee performance evaluations.· Developed successful operational strategies/processes for a California Native American project in conjunction with state and federal Native American gaming requirements. International Game Technology Prior to 1997 Production DirectorOversaw production floor operations, including sub-assembly cells, final assembly lines, and functional test sections, complying with standards and productivity rates. Trained personnel and teams. Identified and resolved issues. Implemented MRP, TQM, APICS, JIT, Kanban, ISO, Kaizen, Lean Manufacturing, and World Class Management methodologies to develop/improve processes. · Improved production from 256 units to 365 units daily, exceeding projections by 30%.· Increased production by $40M monthly through utilizing continuous improvement methodologies to enhance procedures and processes.· Boosted revenues by $15M annually through developing a key project division to meet customers’ special needs. Credentials A.A, General Education/Technical Design, TMCC College Additional Training: World Class Manufacturing Development, Management, Lean Manufacturing, Casino Management
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