Robert Klingler
1077 Joyce Lane Ann Arbor, Michigan 48103
734-332-3993 rmk0818@gmail.com
OBJECTIVE
Experienced and reliable worker seeks customer service position
where problem solving and follow through are essential.
SKILLS
Extensive experience in customer service and problem resolution
Excellent communication and organization skills
Efficient at multitasking
Proficiency with time management
Databases: ABRA, Kronos, PeopleSoft, MS Office 2007
Employee Relations
Audited files and data entry of new hires, changes, terminations.
Processed DOT required annual MVRs.
Reviewed employment applications against background checks.
Ordered background checks and employment histories.
Delivery
Delivered free weekly publication to 100 non-subscribers.
Retail and Wholesale Sales
Purchased building materials.
Sold and priced electronic supplies, cable and voice/data lines.
EMPLOYMENT
Employee Relations Coordinator - Employee Relations
Con-Way Freight, Ann Arbor, MI 11/2007 - 07/2009
Customer Service Representative-- Human Resources
Con-Way Freight, Ann Arbor, MI 1995 - 2007
Route Circulation and Delivery
Delivery Unlimited, Ann Arbor, MI 1992 - 1995
Owner Assistant
All-Point Builders, Ann Arbor, MI 1994 - 1995
Inside Retail and Wholesale Sales
Wedemeyer Electronic Supply, Ann Arbor, MI 1988 - 1991

EDUCATION
Madonna University, Livonia, MI MSA, Business Administration
Michigan State University, East Lansing, MI BS, Systems Science
Washtenaw Community College, Ann Arbor, MI
Certificate in Computer Information Assurance (Security),
Business on the Internet class, Human Resource certificate in
progress