Work experience | 11/05 -Present Founders Capital Group Riverside, CASr. Loan Processor & Supervisor*Expedite Closing Cycles. Handle loan processing activities associated with closing a loan: Appraisal, title and escrow ordering and follow-up, submission to underwriting, obtaining stips, clearing of conditions, coordination of closing and confirmation of funding. Emphasis towards increasing loan closing ratios as well as shorten the loan closing cycles. *Upon receiving the loan package, verify that ratios, income, accuracy of data and notify loan officer and/or office manager of any deficiencies.*Review the loan file for compliance issues and/or missing documentation*Order VOD’s, VOE’s, VOM’s, VOR’s, etc.*Order title work, payoffs, appraisals, and surveys that will be required.*Notify the loan officer and/or manager of any last minute changes before submitting a complete package to the investor/lender of choice. Also keep the loan officer and/or manager up to date as the loan progresses through underwriting.*Immediately upon receiving an approval, fax a copy and contact the loan officer and/or manager to discuss any conditions of the loan approval. Communication is top priority!*After meeting the condition, monitor the status of the file in the lender’s closing department to insure the closing documents are sent to the title company.*Supervised and trained office assistants, junior processors and loan processors. *Along with a positive attitude, I work to develop the procedures necessary to get your loans not only processed, but processed promptly, accurately and professionally. 09/2002-10/2005 Aames Home Loans Irvine,CASr. Loan Processor/Sr.Acct. Mgr. & Team Lead*Managed a loan pipeline for account executives acting as the liaison between the account executive, the mortgage broker and the loan staff to promote company products and services. Calculate rates and pricing scenarios. Resolve loan condition issues and negotiate successful loan closings.* Collect and review the loan conditions from the broker. Compare conditions (pay stubs, W2’s, 1040’s, VOE’s, VOR’s VOM’s, appraisals, title report, etc) and recalculate ratios against the detailed 1003/1008 loan application/transmittal summary to meet the loan approval..*Sign off conditions under the terms of “2nd level” sign off authority. *Maintain an efficient follow up system, client conversation and tracking log on all loan files. *As a team lead, I offered support to a staff of account managers, data entry specialists, loan document drawer and funder to ensure accurate and complete results with emphasis on customer service excellence. Assisted in the training of new staff assigned to my team. Monitored daily follow up reports for completions of account manager’s queues and clearing conditions of loans. Accomplishments:As a Team Leader I was selected by the Customer Operations Manger to develop and supervise an inside support team to assist an outside sales staff (Sales Manager and Account executives) to develop and accomplish goal numbers in order to establish a customer service center in their geographical areas: 1). November 2003, New jersey Customer Service Center, providing service to the North Eastern United states. 2). September 2004, Northern California Service Center, providing service to Arizona, Colorado, Montana, Nevada and Northern California. 08/1997-9/2002 Saxon Mortgage Corp Foothill RanchSr. Loan Processor/Acct. Manager*Managed a loan pipeline for top producing account executive’s acting as liaison between account executive and the mortgage broker. Provide support and ensure the processing of the loan package from submission through funding in an accurate and timely manner. Responsibilities included but not limited to: Discuss and promote the company’s loan programs, discuss loan scenarios, ability to quote and calculate rates. Follow up, collect and review conditions of the loan approval, recalculate ratios, LTV/CLTV, etc. comparing information to meet the requirements of the underwritten loan approval of conditions. Confirm conditions signed off by Underwriter. *Coordinate the loan closing between the broker and all parties involved. Confirm doc order to rate, loan amount, fees, date for signing loan documents, etc. Follow up and confirm all prior to funding conditions have been signed off and the signed loan documents and been received by the funding department to ensure the targeted funding date will be met. 06/1995-08/1997 First Nation Funding Covina, CASr. Loan Processor Processed residential mortgage loans from origination to funding. Maintained a working relationship with current lenders, loan officers, real estate agents, etc. 04/1987-05/1995 First Mortgage Corp. Diamond Bar,CA Sr. Loan Processor Loan Processor Jr. Loan Processor Office Assistant First mortgage corporation is where I began my mortgage finance career. Through dedication, commitment, loyalty and perseverance I received the above mentioned promotions. |
