Objective:

Seeking an management position in Quality or Operations in a progressive, customer-focused company with integrity and reputable quality values.

Summary:

Forward-thinking visionary in multiple industries with integrity, accountability and reliability. Synergistic leader experienced in driving customer-first culture and internal continuous improvement utilizing various quality practices and methodologies to enhance corporate performance, profitability, and economic value.

Skills:

- Change agent
- Strategic planning and execution of business goals and objectives
- Brilliant manager of people and resources
- Communication and presentation skills for customers, suppliers, company
- Successful in managing supplier and outsource processes and systems
- Excellent in leading and advising teams for continuous improvement
- Ability to balance between strategic and tactical situations
- Ability to coach and mentor employees
- Capable of building and collaborating relationships at all levels
- Proven experience implementing quality systems to ISO 9001:2000/QS 9000
- 18-plus years of Quality and Operational experience
- Many years of auditing experience including creating audit programs
- Experience implementing and teaching Quality practices and methodologies
- Demonstrated experience using MS Word, Excel, Access, Visio, Minitab
- ASQ Certified- Quality Manager and Six Sigma Black Belt

Experience:

Distribution Control Systems, Inc.
subsidiary of ESCO Technologies, Inc.
Hazelwood, Missouri
2002-2007

Director Quality Assurance
- Created and directed the Quality department from its inception
- Proactively executed 9001:2000 registration in 15 months
- Created a quality system producing no major nonconformities
- Developed and deployed internal and supplier Quality audit system
- Improved documentation system's efficiency by 200%
- Established Steering Committee to assess and review performance data
- Executed Process-Based Management using six sigma, lean, SPC
- Established key performance targets to track and measure company indices
- Led and directed various teams to improve product quality and reliability
- Successfully reduced time to market by 50% and product recalls by 90%
- Developed and utilized APQP, FMEA, 8D, Cost of Quality, DMAIC
- Utilized problem solving techiques like Value Mapping, Cause and Effect
- Established reliability program to monitor & improve all products
- Successfully developed and created a reliability lab
- Led the creation of a supplier management program for improved supplier performance
- Managed new product introductions, engineering changes and deviations
- Supported warranty via product traceability, recall field actions, supplier recovery
- Systematically built and implemented a software quality program

Advanced Micro Devices
Austin, Texas
1983 - 2002

Manager Projects and Programs
- Full P&L responsibility in managing $70M contracts for Fabless customers
- Created and implemented business processes to support contract compliance

Manager Quality Engineering
- Managed ISO 9002 deployment and the audit program worldwide
- Managed all Fab quality functions at the Austin site
- Developed and implemented self-assessment process for individual departments
- Utlized various statistical techniques for incoming materials and processes

Education:
- St. Edwards University, Austin, Texas (2000)
Masters of Business Administration

- Western Illinois University, Macomb, Illinois
Bachelors of Science

- Austin Community College, Austin, Texas
Associates of Applied Science