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Technical Writer - Instructional Designer
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male
58 years old
Renton, Washington
United States
Salary: 75000 USD/Yearly
Education: bachelor's degree
Relocate: No
Areas of Expertise:
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| MY BUSINESS CONTACTS |
joanealww has 1 contact(s)
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| MY DETAILS |
| LAST LOGIN: |
09/25/2008 15:40:26 |
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| RESUME |
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C. Neal Whiteford Senior Technical Writer & Instructional Designer18651 110th Pl Se Renton WA 98055425-204-0719 E-Mail: joanealww@comcast.net Education:Bachelor of Arts w / dual major in Education & Psychology @ Univ. California / San Jose - Post Grad School in Education & School Psychology – Teaching and Counseling certifications in California and Washington Experience: Instructional Designer::- Boeing 9/07 to 6/08Designing and publishing a on line course of instruction for new engineers starting a career with Boeing. Documented command migration for 3 dimensional drafting program (CATIA) from Unix to Windows operating system. Edited existing FAA process control documentation to facilitate transition to new Boeing enterprise wide system (MES). Senior Loan Officer: - Countrywide Home Loans 4/03 to 06/07I was working as Senior Loan Officer for Countrywide Home Loans in Bellevue. I function as an originator and consultant/trainer for the less experienced loan officers in the company. Technical Writer: - Washington Mutual Bank – 1/03 to 4/03Providing documentation for Federal banking regulations & legal compliance. I was updating bank documentation and re-writing bank policy and procedural manuals related to loan servicing practices. Mortgage Loan Officer: - Abacus Mortgage – Tukwila Washington 2/02 to 1/03I returned to the mortgage business when technical employment in the Puget Sound area took a severe downturn in conjunction with the dot.com economic constriction. Technical Writer - Boeing Phantom Works Project – Seattle, WA. - 4/01 to 9/01Infiniband Software Development Project: Infiniband software and hardware program development documentation on the cutting edge of IT development. Worked closely with developers and engineering staff to translate technical material into well organized, easily understood presentations. Technical Writer - Boeing REDARS / BOLD Program – Seattle, WA. - 12/99 to 01/01Software Configuration / Database Librarian: Provided documentation & account configuration for Boeing’s airline & parts suppliers in a Unix server environment . Documented, the software development process for the new REDARS/BOLD system. Tools: Sun Unix servers, Frame Maker (UNIX), MSWord, Dream Weaver, Visio Professional, & Adobe's Distiller, Rational – Rose. Technical Writer - Federal Home Loan Bank of Seattle - Seattle, WA. - 09/99 to 12/99Instructional Design: A proposal for which I prepared text and developed presentation graphics for a formal presentation to the FHLB board of directors. Tools: Visio, PowerPoint & MSWord,. I was responsible for designing and preparing text, graphics and staff instructional materials for this management feasibility study. Technical Writer - Countrywide Home Lending - Simi Valley, CA. - 6/99 to 9/99Software Documentation / Instructional Design: Wrote functional specifications & technical requirements to convert an American loan processing program & deploy it within the European Common Market financial institutions. Developed ‘large document’ presentations and operations training material. Technical Writer - Phoenix Software Development Company - Silverdale, WA. - 12/98 to 4/99 Instructional Design / Procedure Manual: Wrote an instructional procedures manual that allowed aretail mortgage firm to test and certify their loan origination software and hardware for Y2K compliance. Technical Writer - Weyerhaeuser Corporation - Federal Way, WA. - 3/98 to 6/98 Help Desk Software Documentation: Wrote documentation and diagnostic templates for the technical support help desk. Worked with SE's & HTML developers to post help documents on the corporate web. Tools: Info-Mapping writing system, RoboHelp skills. Technical Writer / Instructional Designer - Olympia Mortgage - Bremerton, WA. – 1/1993 – 3/1998 Franchise owner of Olympia Mortgage. I created instructional material for training loan officers. Created advertising, and marketing materials for the retail mortgage business. Re-designed Hallmarks loan processing system and wrote procedural and compliance manuals for training loan officers. I became Branch Manager for Hallmark Mortgage, Pacific Northwest Mortgage. and owner of Olympia Mortgage. Technical Writer - Boeing Marine Services - Renton, WA. - 1/91 to 7/92 Procedure Manuals: Wrote and edited marine repair and maintenance engineering manuals to reflect modifications made to the Boeing PHM Guided Missile Hydrofoil fleet. Required knowledge of several military specifications and AS-100 Airframe specifications. Technical Writer - Quadtek Engineering Inc. - Redmond, WA. - 4/90 to 10/90 Hardware Documentation: Developed technical users manuals for infrared-scanning system. Required close interaction with the engineering staff, and a full range of graphic arts, desktop publication and AutoCAD skills to produce camera-ready marketing material. Technical Writer / Editor - CDI Marine - Bremerton, WA. - 7/89 to 04/90 Marine Repair Manuals: Wrote and edited technical manuals for the U.S. Navy, to reflect modifications and repairs on both the surface and submarine fleets. Required military specifications, (Mil-Specs 38784-B and Mil-Spec 15071-H) Technical Writer / Engineering Liaison - National Semiconductor - Palo Alto, CA. - 4/85 to 4/87Research Documentation: Gathered research data and published engineering test results to document performance standards for an underwater sonar detection project. Technical Writer - Fluor Alaska Pipeline Services Co. - Anchorage, AK. - 7/85 to 4/87 Maintenance Manuals: Translated manufacturer's specifications and construction blueprints into maintenance manuals and "as-built" transparencies for the pump stations on the Trans-Alaska Pipeline. Certified Boilermaker Field Mechanic - Boilermaker Local #498 - Anchorage, AK. - 9/81 to 4/83 Technical Writer - Gracy Petroleum Services Co. - Dallas, TX. - 7/80 to 6/81 Training Manuals: Wrote safety and training manuals for Gracy Petroleum who specialized in oil spill recovery procedures for off shore drilling platforms. Wrote equipment documentation and safety manuals in compliance with Federal safety standards, EPA regulations and insurance requirements. Technical Writer - Rockwell International - Cape Kennedy, FL. - 6/78 to 6/80 Presentation Documentation: Wrote public relations documents and informational material for the Space Shuttle Program. I also taught orientation classes, delivered VIP briefings, and wrote status reports gathered from the engineering staff and the confusing array of contractors..
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