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INFORMATION TECHNOLOGY EXECUTIVE
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male
58 years old
, Alabama
United States
Salary: 0 USD/Yearly
Education: master's degree
Relocate: Yes
Areas of Expertise: business/mgmt, customer service, education/teaching
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| MY BUSINESS CONTACTS |
iclass has 1 contact(s)
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| MY DETAILS |
| LAST LOGIN: |
06/17/2008 15:21:57 |
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| RESUME |
ISRAEL CLASS1855 Colden Ave. Apt 4, Bronx, New York, 10462 · 718-892-5260 home · 917-257-0205 cell · iclass@aol.com INFORMATION TECHNOLOGY EXECUTIVECIO / Vice President / Director A dynamic, innovative IS/IT executive with more than 16 years of relevant experience and seven years in an executive management role. Proficient in IS operations, customer support, quality assurance and on-time delivery of business solutions. Strong aptitude for improving efficiency and reducing costs through process engineering and systems implementation/integration. Team based management style, excellent communication skills and a belief that companies who incorporate people and technology can transform every aspect of their business. Career Highlights:Ø Developed, implemented and maintained the complete IT infrastructure for an international organization, responsible for network responsiveness and disaster recovery plans, training and equipping teams, performing technology assessments, and developing long term strategies. Ø Business analyst ability to bridge the gap between technology and non-technology, conferring with business units about their objectives and then implementing solutions and training staff to gain efficiencies.Ø Successful Disaster and Business continuity planner as demonstrated by 100% uptime during 2003 Northeast blackout. Operations Management ~ Network Administration ~ Systems Installation ~ Policy/Procedure Development Project Management ~ Strategic Planning ~ Budget Preparation ~ Expense Control ~ Regulation ComplianceIT Security ~ Application Support/Development ~ Disaster/Business Continuity Planning ~ Telecommunications PROFESSIONAL EXPERIENCE WILLIAM F. RYAN COMMUNITY HEALTH NETWORK, New York, NY 2007 – 2008Chief Information Officer Recruited to modernize organizational IT infrastructure and to transform the IT department to a high performing IT organization.· Co-Chaired Joint Commission Data Committee, Senior member of EMR/PM selection committee.· Spearheaded project to transition paper based billing to electronic billing submission process. Spearheaded projects to transition outsourced services to organizational/departmental services in an effort to reduce organizational and departmental operating costs.· Planned, created, implemented and managed direct overall policy and procedures to enhance network security and to standardize organizational IT requests.· Responsible for enterprise wide Disaster Recovery, database protection and software development/integrity. CEMUSA INC, New York, NY 2006 – 2007Director of Information Technology for North America Recruited to design, implement, integrate and manage enterprise wide software/hardware projects and budgets that enhance business strategy and service delivery. · Directed and integrated strategic planning and development for enterprise wide information technology and telecommunications for organizations current and future needs.· Formulated, implemented and directed overall policy and procedures for the selection, development, maintenance and security of all enterprise wide information technology and telecommunications to contain cost and standardize processes by recording incidents and changes for optimal usage and availability.· Planned, created, implemented, and managed helpdesk policies and procedures regarding how problems are identified, received, documented, distributed, and corrected ensuring maximum issue resolution in minimum time.· Directed, developed, integrated and maintained software engineering functions according to business needs.· Oversaw the design, development, release, and maintenance of e-mail application systems.· Responsible for enterprise wide Disaster Recovery, database protection and software development/integrity.· Established, evaluated, negotiated and maintained business relationships with internal and external customers to ensure superior performance and profit growth through long-term stability and profitability.· Tasked to reinvent public outdoor street furniture by including emerging/latest technology. BUENA VIDA CONTINUING CARE & REHABILITATION, Brooklyn, NY 2001 – 2006Director of Information Services Recruited to design, implement and manage software/hardware integration projects and budgets that enhance business strategy and service delivery. Coordinate and enforce compliance across all areas of the Health Insurance Portability and Accountability Act (HIPAA) in accordance with rules established by the Center for Medicare & Medicaid Services (CMS).· Managed strategic planning and development for information services for the entire facility, with growth in the IS user community of 36% per year.· Interviewed, selected, trained, scheduled, supervised, and evaluated a direct reporting staff of 5 FTEs plus indirect reporting of 15 FTEs.· Negotiated vendor contracts to ensure superior performance and profit growth through and ensure long-term stability and profitability.· Formulated and implemented overall policy and procedures for the selection, development, maintenance and security of hardware and software to contain cost and standardize processes. · Managed, coordinated and enforced compliance across all areas of the Health Insurance Portability and Accountability Act (HIPAA) regulation.· Appointed Chair of the IS Steering committee that aligns technology with organizational strategy.· Reported directly to the Board of Directors on matters regarding IT and Regulatory compliance.· Reduced spending on telecommunication by more than 10% per year, over a five year span, by $50,000.· Conducted education seminars for executive management, physicians, clinical and administrative staff.· Oversaw IT grant application project. COMPREHENSIVE CARE MANAGEMENT, Bronx, NY 1998 – 2000 Training / Support Manager Hired to design, implement and manage the integration of software and hardware systems and to administer a local area network with more than 250 modes. Perform security response at the desktop/server level throughout the organization. · Created an organizational IS customer support system to promote a positive customer experience. · Developed and implemented the complete IT infrastructure for eight remote sites.· Chosen to act as the Security/Technical Liaison for Human Resources Administration (HRA); NYS Department of Health, Palmetto GBA, and Health Care Financing Administration (HCFA)· Designed and implemented MIS requirements on HCFA mandates for regulatory compliance.· IS/IT member of the Y2K compatibility project.· Spearheaded end-user training program across all sites, including the development of user manuals. EDUCATION / CERTIFICATIONS / HONORS M.B.A., Bernard M. Baruch College, New York, NYB.A., Computer Science, Herbert H. Lehman College, Bronx, NYA.S., Data Processing Technology, Hawaii Pacific University, Honolulu, HICertificate, Boston University Corporate Education Center, Project Framework and IntegrationCertificate, CHIME CIO BootcampCPHIMS, Certified Professional in Healthcare Information and Management SystemsUS ARMY: Soldier of Excellence, Army Achievement Medal (2), Army Commendation Medal, Army Certificate of Achievement PROFESSIONAL AFFILIATIONS Member, College of Healthcare Information Management Executives (CHIME)Member, Healthcare Information and Management Systems Society (HIMSS)Member, National Society of Hispanic MBA’s (NSHMBA) TECHNICAL SKILLS Hardware - Servers/Workstations/Peripherals/Networking/Telecommunications. OS’s – Windows, Netware, Unix. Software Applications – Office Productivity Suites, Databases, Backup, E-mail. Programming Languages – Pascal, C++, VAX Assembly, Cobol, Java
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