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Hardworking and reliable
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female
29 years old
Odenville, Alabama
United States
Salary: 24000 USD/Yearly
Education: high school
Relocate: Yes
Areas of Expertise:
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| MY BUSINESS CONTACTS |
dtjhc5 has 1 contact(s)
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| MY DETAILS |
| LAST LOGIN: |
05/03/2007 10:38:42 |
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| RESUME |
Carol Strickland20 Pleasant Valley Rd.Odenville, Al 35120205-215-3924Cestrickland@jeffstateonline.com Objective: To obtain a job with a company that I can have a long-term career opportunity with.Skills/Abilities: | Microsoft Office | Keyboarding/45wpm | Internet/E-mail | Beginning Spanish | | Telephone Etiquette | Updating Files | Handling Complaints | 8-Week Call Center Program | | Handling Detailed Work | Calculate Numerical Data | Locating Information | Selling Products | | Problem Solving | Organized | Team Player | Listening to Others | | Multitask | Problem Solver | Honest | Dependable |
Experience: *9 years customer service experience *Dealt with customer complaints and resolved to customer satisfaction *Reached $2,100.00 sales goal on a weekly basis *Trained 10-15 new front and back of house employees *Provided continuous in store training of 25-30 employees *Trained employees for three store openings *Good time management skills *Shift manager on a daily basis *Scheduled 25-30 employees’ work shifts weekly *Twice weekly inventory processing for store orders of $3000.00 *Organized daily team meetings *Updated 25-30 employee files *Coding and ledgering for four vendors Education:03/07 Jefferson State Community College, Birmingham, AL Certificate in Call Center/Customer Service Program 06/06 Jefferson State Community College, Birmingham, AL Major: Social Work Work History:02/98-08/05 Ruby Tuesdays, Moody, AL Shift Leader 07/97-05/98 Quincy’s, Leeds, AL Server Volunteer/Awards:10/06-Present Toys for Needy Children05/06-09/06 OYAA Softball, Coach3/05-09/05 Girl Scouts of America, Troop Leader08/03-Present Volunteer worker at Odenville Elementary
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