George Arezina

CAREER PROFILE

Goal-oriented IT consultant with demonstrated experience in planning, developing, and implementing cutting edge information technology solutions within dynamic environments. Develop strategic plans for implementation and operation of client services, product support, and quality assurance. Initiate and enforce strict budget controls addressing company need and promotion of growth. Proficient at meeting tight schedules in high pressure situations and able to communicate with all levels of management.

CAREER OBJECTIVE

Long term ambition is to find an employer who is able to provide opportunities to develop personally and professionally. To take part in leading an organization's Information Technology department and strive towards continuous and successful attainment through sound leadership, proper utilization and allocation of resources, and building relationships with colleagues and clients.

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AREAS OF EXPERTISE

Budgeting Internet / Intranet / Extranet Security / Disaster Planning

Network Design and Security Process Improvement Root Cause Analysis

Team Building ITIL Best Practices Vendor Management

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EXPERIENCE

08/06-Present DHL IS Services (Europe) s.r.o. Prague, Czech Republic

IT Service Planning Manager

Work with both account management and programme management, understanding the system requirements for all incoming projects/bids/tenders and provides recommendations and costs (price policy) on the appropriate hardware solutions to meet the requirements. Liaise with developers, clients/users, software engineers and technical specialists to ascertain information relevant to determining capacity requirements of new or existing services, advising on findings as necessary. Decide on the most appropriate hardware solution based on the agreed incoming requirements, an understanding of the existing capacity available and the Prague ITSC and Global standards. Produce and maintain overall infrastructure delivery plan, through the management of stock and ordering of new server and storage equipment. Liaise within Production Operations to advice on the incoming infrastructure elements with regard to installation and configuration. Maintain a good understanding of the disposition and capacity of installed system components and the capacity and performance implications of their interworking. Track and report on the allocation of servers to services and the costs associated with provisioning infrastructure services to customers. Liaise with external suppliers of hardware (servers, storage and switches), networks and software and other external organizations to achieve appropriate levels of understanding of capacity/performance specifications of existing and new architecture.

02/04-08/06 Opportunity Stedionica (Savings Bank) Novi Sad, Yugoslavia

MIS Manager

Formalized System Development Lifecycle of Temenos (eMerge) and Antegra banking applications; requirements definition, functional design, detailed design, source control, change control, & integration testing. Recommend and develop plans for systems development and operations hardware and software purchases, budget and staffing. Oversee system (Anetgra/Globus-banking system), network and database administration. Establish departmental objectives and develop/manage the IT operational budget. Implement system security and document technology policies and procedures aligned with corporate guidelines. Develop, implement and monitor management information systems policies and controls to ensure data accuracy, security, and legal and regulatory compliance. Investigate and resolve security incidents and implement appropriate actions to mitigate future incidents. Manage the design, testing and declaration of IT infrastructure data backup and disaster recovery process. Develop and manage service level agreements and relationships with customers and vendors.

04/03-02/04 National Bank of Serbia (NBS) Belgrade, Yugoslavia

IT Consultant

Created and implemented Active Directory domain infrastructure by consolidating many Windows NT domains into a single Windows 2000 domain model. Designed and implemented Terminal Server farm infrastructure for Treasury Operations and Forced Collections Project. Oversee all IT projects within the infrastructure department, including the IT standard operating procedure policy for desktop and server environments. Communicate network security exposures, misuse, or noncompliance situations to management, and execute appropriate incident response procedures approved by the management. Managed and oversaw over 100 servers and 10 IT employees within the National Bank of Serbia.

10/02-04/03 National Bank of Serbia (NBS) Belgrade, Yugoslavia

IT Team Leader

Managed the implementation of Real Time Gross Settlement (RTGS), Clearing data centre and Credit Bureau between 42 banks in Yugoslavia on a HP Unix 9000/800 11i server in a cluster environment with Windows 2000 servers as gateways and designed network security on Cisco devices. Implemented a Web infrastructure for Foreign Exchange Operations on a national level.

12/01-10/02 National Bank of Greece S.A. (NBG) Belgrade, Yugoslavia

Head System Administrator

Manage budgeting, development, design, and integration of software/hardware systems operations. Oversee IT operational infrastructure including ArcServer backup solutions, and deliver technology resources to daily banking operations on NT and Unix (AIX) based operating systems. Perform technology assessments to enhance operations and standardize services. Work with cross-functional teams to ensure that the system provides the most effective and a comprehensive service possible to bank’s clients and users. Delivered a security assessment of all systems, including remote access, internet access, internal access, telephony, and physical security systems. Suggested and implemented additional security precautions to reduce risk of security breach (implementation details withheld for security purposes).

06/01-11/01 Pro Credit Bank Belgrade, Yugoslavia

IT Specialist

Planned and supervised implementation of W2K Server, Professional, Terminal Services, Exchange Server 2000, Remote Access Server, Mail Daemon, Internet Security and Acceleration Server and propriety financial software. System administration of SWIFT Alliance server and workstation. Established work priorities, evaluated cost and time requirements. Designed and configured network, and network protocols. Investigated and resolved computer software and hardware problems.

03/00-05/01 Kapital Bank A.D. Belgrade, Yugoslavia

Junior System Administrator

Planned, managed, and implemented a Windows 2000 migration. Established policies and procedures for Active Directory Group Policies, security, user and workstation configuration, and patch management of servers. Network design, troubleshooting, server software specification and installation, desktop systems troubleshooting, Ethernet, and TCP/IP (DHCP, DNS ,WINS and VPN).

06/91-07/99 Beneficial Investments Inc. Vancouver/Toronto, Canada

Referral Agent/Account Executive

Perform an initial review on all incoming files to ensure that it adheres to product offering’s accuracy and completeness. Oversee loan process by monitoring loan status, and keeping constant contact with Mortgage Broker and internal staff. Contributed to market research, assist in branch and/or regional projects, team building with outside sales and operational staff.

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EDUCATION

09/90-05/94 University of British Columbia (UBC) Vancouver, Canada

B.A., Major in Economic Geography

09/84-06/89 Ridley College St.Catharines, Canada

(Ontario Academic Credit-OAC)

IT Certification

· ITIL Foundation Certificate

· SSCP (Systems Security Certified Practitioner)

· Security+ (Certified Security Professional)

· CCNA (Cisco Certified Network Associate)

· MCSE (Microsoft Certified System Engineer)

· A+ (Certified Computer Technician)

· Net+ (Certified Networking Professional)

Other Certification

· Prince2 Foundation (in progress)

· Prince2 Practitioner (in progress)

IT Training MCSE: Computer University (CET) Belgrade,

CCNA: Cisco Network Academy University of Novi Sad (Technical Division)

ITIL Training: HP Training Centre Prague, Czech Republic

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MEMBERSHIP

Delta Kappa Epsilon- Phi Alpha Chapter (UBC-Vancouver, Canada)

International Information Systems Security Certifications Consortium, Inc

The Society of Enterprise Software Leaders

Computing Technology Industry Association (CompTIA)

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TECHNICAL SUMMARY

Banking System: Temenos Globus & Emerge, Antegra BI

Good knowledge of financial and banking processes in one or more of the following areas

Banking products

· Loans, Credits, Deposits, Commercial Paper, Leasing

· Banking Services (transfers, cheques)

· Foreign Exchange

· Administration of customer information

· Financial transactions (payments (SWIFT), internal and clients accounting)

· Reporting (MIS)

· Data Warehouse

Hardware: IBM – Netfinity Servers, HP– PARISC, Integrity & Proliant Servers & XP 12000 SAN, Dell Poweredge Servers & Powerfault devices

Network OS: Microsoft Windows 2003 Standard & Enterprise Edition, Microsoft Windows 2000 & Advanced Server and Windows NT 4.0 Standard & Enterprise Edition Servers, Unix Aix 4.3 & HP-UX 11i, Linux Red Hat 4.0, Cisco Routers, Switches & Firewalls, VMware GSX 3.2, MS Exchange 5.5/2000, Mail Daemon 9.0

Protocols: SLIP, PPP, IP, IPv6, IP NAT, IPSec, ICMP, IPv6 ND, RIP, OSPF, IGRP, EIGRP, BGP, EGP, TCP, UDP, DNS, NFS, BOOTP, DHCP, SNMP, RMON, FTP, TFTP, MIME, SMTP, POP3, IMAP, NNTP, HTTP, HTML, XML, SSH, L2TP, ATM, X25, Frame Relay, Telnet and IRC.

Databases: MS SQL Server, Oracle 9i & 10g R1, JBase 4_4.0.7.2

Programming: Familiarity with development languages such as: Visual Basic 6, C++, ASP, .Net (VB, C# or ASP)

Internet: Internet Information Server, Proxy Server, ISA Server 2000 & 2004, VPN

Backup: Veritas Backup Exec 8.6 & 9.0, BrightStor ArcServ, Tivoli, Norton Ghost Enterprise

MANAGEMENT SKILLS

· Business requirements identification, feasibility study, functional spec, cost benefit analysis, budgeting and capacity planning.

· Excellent people management in a fast growing bank, leadership. Assessment and hiring new personnel.

· Experience in project management, outsourcing, planning and reporting to superiors.

· Experience in functional requirements development, business process design and interface design.

· Testing and training concept for different organization units within the organization

· Auditing - Due diligence for other banks

LANGUAGES

· English – Fluent (Mother Tongue)

· Serbian – Fluent

· Croat – Fluent

· Czech – Conversational

ATTRIBUTES

· Strong knowledge of various network concepts and architectures (LAN&WAN)

· Ambitious with intense interest in on-going learning ability to acquire new technical, analytical, or computer skills quickly

· Highly organized, responsible and flexible, with strong work ethic

· Adept at crisis management, trouble-shooting, problem-solving, and negotiating

· Focused on key business objectives and deliverables

· Proven leader in capacity planning, project and resource management

· Hands Experience in Project Management

· Experience in consulting practices

· Proven ability to analyze systems and application issues

· Proven ability to recommend and implement changes

· Proven ability to provide accurate and complete documentation

· Time management and prioritization skills

· Ability to travel and work flexible hours to meet customer demands

790 Eglinton Ave West, Apt 106. Toronto, ON. Canada M5N 1G2

Phone (416) 789-0355

V Zelenem Udoli 11, 14800 Praha, Czech Republic

Mobile (+420) 731 624 531)

Prote Mateje 22. 11000. Belgrade, Serbia.

Phone (+381-11) 434-341

Mobile (+381) 63 -342-321

arezina_2000@yahoo.com

george.arezina@mail.com

http://www.linkedin.com/in/arezina