10/06-02/07 Gate Gourmet O’Hare Airport, IL City Transportation Manager § Managed customer expectations § Established organization-wide standards and best practices including developing policies, procedures, and workflows. § Successfully managed people to achieve performance goals. Excellent people management skills including resolving conflict, coaching and developing others, promoted teamwork and performance management. § Track record of maintaining high quality standards for the organization. Understands key process issues and makes sure process improvements happened. § Met aggressive deadlines and juggled multiple priorities. § Manages time effectively. Used work plans to prioritize competing and interdependent tasks and meeting of all deadlines. § Had perfect attendance and can be trusted to handle a high level of responsibility. § Can define own role, take on responsibilities, and manage priorities. § Demonstrated persistence, overcame obstacles and Strove to improve skills and achieve goals § Maintained inventory and equipment to ensure smooth office operation. 3/05-10/06City Safety Manager § Maintained regulatory safety requirements for the city. Regulatory requirements include OSHA, DOT and EPA compliance. § Lead the team through regulatory audits; work with compliance offers as needed. § Lead and support the safety agenda through team interaction which included the Safety Empowerment Team and the Accident Review Team. § Coordinate and conduct safety training such as Management Training, Regulatory Compliance Training and Ergonomics Training. § Managed the after-injury process. This included monitoring transitional duty/time loss, maintenance of the OSHA/Safety Link Logs, and execution of Employee Intervention Process. § Analyzed injury and accident trends and created, influenced, and implemented prevention counter measures. § Created, maintained and supported Safety initiatives. 4/04-03/05 General Manager § Aggressively pursued, developed and presented growth opportunities and strategic partnerships § Oversaw all office responsibilities, payroll, and accounts payable, purchasing and accounts receivables. § Managed warehouse and distribution facility. § Responsibility of all aspects of the building maintenance. § Analyzed the budgets, labor controls, and profitability of unit. 10/94-4/04 Transportation Manager § Assisted City Transportation Manager with all aspects of his position. | 
