Claude Tate Jr.

129 Hillsdale Drive SE ∙ Atlanta, GA 30315 Email: pedayahu@gmail.com ∙ Phone: 404-510-0616

Profile Having over 20 years of experience in the human services delivery field, 13+ years training experience, and 5 years classroom / teaching experience with adult learners. Experience serving as a community leader Exceptional interpersonal, communication, networking, and leadership skills. Versed in organizing, coordinating, and managing programs for youth wishing to attend college and/or who make alternative life choices. Dynamic leadership and team-building abilities. Strong analytical, assessment, and evaluation skills. Demonstrated ability to counsel, coach, and mentor individuals from diverse backgrounds. Model work ethic and strong desire to create “model programs”. Versatility with the ability to manage multiple tasks in virtual, real and deadline driven environments. Outstanding project implementation and facilitation skills. Exceptional Customer Service Skills. Proficient use of Microsoft Word, PowerPoint, Excel, and Outlook.

General Management Skills

· Excelled in managing community outreach initiatives associated with PTOs and Men & Women Outreach Programs

· Cultivated positive and enduring relationships with diverse client base

· Interacted with criminal / civil court personnel, legislative personnel, and staff to solve complex cases in a timely manner

· Organized and managed processes for a local Office of Child Support Services and collected over $1 MIL (First time in office’s history)

· Successfully passed annual Federal and State Quality Assurance reviews

· Experience working with staffs ranging in size from eleven to sixteen team members (including professional and clerical team members)

· Supervised and trained staff in daily job responsibilities

· Delegated suggestions and duties to other team members regarding opportunities for improvement in work-related tasks and processes

· Utilized performance management process to manage, monitor, and evaluate employees’ performance

· Counseled, coached, and mentored employees

· Reviewed and interpreted Federal and State policies for local office staff

Non-Profit Management Skills

· Envisioned mission and ministry for a local congregation. Inspired and motivated leadership and members to adopt vision and mission

· Laid foundational structures (including banking, non-profit incorporation status, and other) for a young congregation

· Coordinated fundraising events and activities for a local congregation. Worked with various committees on a variety of fundraising activities

· Provided Budgetary and Purchasing oversight for a Board of Trustees. Increased surplus revenue to $800+ / month

· Partnered with HUD to provide Section 8 housing opportunities for low income community families

· Provided Doctrine & Practice training for new members and new officers

· Provided confidential Pastoral Counseling services for individuals and families

· Officiated semi-annual congregational business meetings

· Supervised volunteers for “Feed-A-Kid” and Summer youth program

· Outreached and worked with fellow ministers and local community leaders on various causes/projects

Experience with Youth

· Spearheaded, organized and managed program to assist first generation college families and youth with PSAT, SAT, and ACT preparation, college admission and financial aid paperwork.

· Counseled with youth and families on personal and interpersonal concerns

.· Acted as surrogate parent and mentor for youth with criminal, educational, and other concerns in a residential setting

Employment History

GAKI, LLC ∙ Atlanta, GA 2006

Independent Contractor / Training Content Developer

Office of Child Support Services ∙ Atlanta, GA 1990-2005

OCSS Agent / Customer & Enforcement Team Lead / OCSS Supervisor / Training Team Member / GFP Agent

Interactive Learning Center ∙ Chamblee, GA 1992-1997

Part Time Contracted ESL Instructor

Georgia Baptist Children’s Home ∙ Palmetto, GA 1989

Youth Counselor II (Residential)

John De La Howe ∙ McCormick, SC 1983

Youth Counselor (Residential)

Unity Missionary Baptist Church 1983-1988

Youth Pastor / Pastor

Department of Family & Children Services

Fulton County ∙ Caseworker Senior 1989-1990

Richmond County ∙ Caseworker / Caseworker Senior 1981-1983 / 1984-1988

Education

American InterContinental University ∙ Hoffman Estates, IL Master of Education (2005) ∙ Instructional Technology

Trinity International University ∙ Deerfield, IL Bachelor of Arts (1992) ∙ Group & Interpersonal Communication

Carl Vinson Institute (UGA) ∙ Athens, GA Leadership and Management Program graduate (2003)