7801 Belford Dr.#204 Mobile: 804-386-8614

Alexandria, Va 22306 Home: 703-778-7281

Email: tilly9love@yahoo.com

Matilda Antwi

Objective To obtain a professional position with a growing organization that will allow me the opportunity to expand my knowledge and skills in psychology, sociology or related fields.

Education Bachelor of Science Degree in Psychology, 2007, Virginia State University, Petersburg.

Petersburg, VA

Relevant Fall 2006-May 2007 Petersburg High School (Substitute teacher)

· Organize materials, information, and paperwork necessary to teach the class.

· Instruct the class regarding different topics and courses.

· Supervise the class during the day.

· Grade papers that I assigned for the class.

· Attend faculty meetings.

· Plan activities and teach the lesson the class teacher planned.

Other May 06-feb.07 Cracker Barrel Chesterfield, VA

Experience Customer service Representative

· Thoroughly accessed and understood customers issues in order to provide customer satisfaction.

· Ring up sales and answer incoming calls.

Jan 2003-Nov. 2003 Home Depot Alexandria, Va

· Trained and oriented sales associate on the policies and procedures of the store.

· Regarded as one of the most efficient cashiers store –wide, quickly and accurately processing sales while developing rapport with customers.

· Cultivated repeat and referral business through excellent customer relations.

· Responsible for reconciling cash drawers and running sales reports.

· Successfully delegated sales positions to associates to maximize effectiveness of staff.

February 2002- Dec.2002 VA State Library Petersburg, Va

· Make sure quests sign in.

· Greet and provide the best customer service.

· Help Quest locate books in different locations.

· Invented new and more efficient ways of helping customers

· Check the Computer to see who needs to return back books.

Course Work

Introduction to Psychology; introduction to Sociology; juvenile Delinquency; Child Welfare; Developmental Psychology; Experimental Psychology; Social Psychology; Marriage and Family; Black History; Urban Issues; Counseling with Children; Anthropology, Industrial Sociology; Social movement and social change, Educational Psychology; Cognitive behavior and learning. Topics in Psychology, Quantitative Methods in Psychology.

Skills Proficient in Microsoft Word, Excel, PowerPoint, Access, and

·Member of the Student Government Association (SGA)

·New Aura Modeling Agency

·African /International Association

·Real Ambitious Minority Pioneers (RAMP).

Availability Immediately

References Available Upon Request