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HEIDI BERLIN 2302 W. 112th Street Chicago, IL 60643
Home Phone: 773-238-8157 Home Fax: 773-238-0257 Email: heidiberlin@sbcglobal.net WORK EXPERIENCE: Margie Korshak, Inc. September 2006 - November 2006 (Public Relations)
Administrative Assistant Duties included clipping press articles to send to clients, scanning press articles, faxing and mailing press releases, messengering packages, filing, other administrative duties where needed.
David B. Aufrecht, Attorney at Law June 2004 - September 2006 (Real Estate Law) Administrative/Legal Assistant Part time, temporary position supporting owner secured through the Richard Michael Group employment agency. Duties included: Copying and mailing invoices to clients; creating documents (such as correspondence, mailing labels, mail merge documents, and envelopes) using both Microsoft Word and WordPerfect; creating and maintaining spreadsheets using both Microsoft Excel and QuattroPro; making deposits; running errands (i.e. getting documents recording, picking up legal documents); faxing, filing, copying and various administrative duties as needed. Globetrotters Engineering Corporation November 2001 - August 2003 (Civic and Structural Engineering) Administrative Assistant (HR Department) HR duties included: Assisting Human Resources Director by processing new employees' paperwork such as processing medical and dental insurance enrollment forms, and Illinois Department of Employment Security forms; entering new employee information in various databases and spreadsheets, including Advantage/Harper Shuman, Outlook, Microsoft Word, and Excel; processing paperwork for terminated employees, including canceling insurance and sending Cobra information, using Word; scanning various documents using a Canon flatbed scanner and Adobe PhotoShop Other duties included: Working for a variety of persons and departments by typing correspondence and inspection reports (Word and WordPerfect); organizing and revamping filing systems; creating and organizing mailing lists using Word and Outlook; assigning and keeping track of company cars using an Excel spreadsheet; entering new employees' resumes to the Marketing Department database (Word); filling in for the CEO's assistant when she was on vacation or otherwise unavailable; distributing paychecks; adding postage to meter; occasional reception relief. Resolute Systems, Inc. February 2001 - November 2001 (Legal Alternative Dispute Resolution) Client Services Representative Duties included: Entering cases for mediation or arbitration using software specially created for Resolute Systems that utilized Microsoft Word; creating, editing, and sending out paperwork (via fax, mail, and/or express delivery), such as legal contracts for arbitrations and mediations (using same special software mentioned above) to the various interested parties; scheduling and rescheduling arbitration and mediation conferences; setting up conference rooms for arbitrations and mediations (i.e. putting out refreshments, greeting participants, making participants comfortable); sending out various other documents, including, but not limited to, cancellation notices, rescheduling notices, conference notices, using Microsoft Word. Various Temporary Assignments 2000 - 2001 Administrative Assistant: Worked at a variety of firms (through various temp agencies) while searching for permanent, full-time employment. Companies included The Drake Hotel, several law firms, Arthur Andersen, a construction company, among others. The Newspaper Network 1999 - 2000 (Newspaper Advertising Sales) Administrative/Sales Assistant Part-time position. Duties included: Assisting Automotive Media Team (located in Atlanta, GA) in various duties, including tracking and following up on questionnaires sent to newspapers; setting up and maintained databases (utilizing Outlook) for various automotive accounts; helping advertisers and newspapers with problems and requests; putting together media information for sales calls, using binding machine; typing correspondence, using Microsoft Word; occasionally creating spreadsheets using Excel Sawyer Ferguson Walker October 1984 - February 1999 (Newspaper Advertising Sales) Administrative/Sales Assistant Duties included: Transcribing (using Dictaphone) and typing sales reports and letters (using Microsoft Word); reserving ad space with our newspaper clients for a variety of advertising accounts, such as United Airlines, Enterprise Rent-A-Car, Hyatt Hotels, TWA, SS3 Mutual of Omaha, Sears; and many others; creating and edited Insertion Confirmation, Change, and Cancellation forms using Microsoft Word, and sending out (via fax and mail) to advertisers and newspaper clients; redesigning various forms (Confirmations, Changes, and Cancellations) used by the company to be more user-friendly; creating and maintaining databases (Microsoft Word, and ACT) for special section mailings and telemarketing; editing existing PowerPoint presentations; preparing expense reports, using Microsoft Excel; making and processing petty cash deposits; paying small bills from petty cash (signer on account) Other Equipment and Software used (not necessarily job-related): Apple iMac Computer (OS9 and OSX) Epson Flatbed Scanner Appleworks (Word Processing, Spreadsheets, Databases) Adobe PhotoShop, Digital Camera MISCELLANEOUS: Volunteer (occasional) at The Chicago Architecture Foundation 2007 - Present
Duties include greeting guests, collecting recording devices from tour groups, other duties as needed Drury Lane Theatre/Water Tower Place June 1976 - January 1984 Usher. Part time job on weekends while attending college. Duties included taking tickets, seating patrons, checking coats.
EDUCATION: Columbia College B.A. Journalism, 1980
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